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Maintaining good interaction with residents in the operation area has always been the focus of FPC's efforts.
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1. President's Office at each complex
2. Complex Management Division
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1. Neighborhood relations team (at least 1,800 times/year)
2. Village meetings (at least 100 times/year)
3. Town hall meetings (from time to time)
4. E-mails/telephone (anytime)
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1. Living environment
2. Air quality
3. Social contribution
4. Community prosperity
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FPC complies with the law and cooperates with the government to promote industrial development.
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President's Office
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1. Meetings (irregular)
2. E-mails/official documents (irregular)
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1. Addition and revision to regulations
2. Formulation, adjustment, and implementation of policies
3. Clarification of discrepancies in 4.9 Environmental Impact Assessment of the Sixth Naphtha Cracking Project
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FPC listens to the voices of experts, scholars, and environment protection organizations in order to spur itself on and work harder in the hope of combining practice and theory to make further progress.
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1. President's Office
2. Safety and Health Department
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1. Meetings (at least 20times/year)
2. E-mails/telephone (anytime)
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1. Environmental issues
2. Addition and revision to regulations
3. Clarification of discrepancies in 4.9 Environmental Impact Assessment of the Sixth Naphtha Cracking Project
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Thanks to shareholders and investors for their long-term support, FPC will continue to reward the shareholders and investors with continuously stable management results and transparent and honest corporate governance.
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President's Office
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1. Shareholders' meetings (once a year)
2. Performance review meetings (once a month)
3. Investor conferences (about 50 times/year)
4. E-mails/telephone (anytime)
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1. Corporate Governance
2. Business Performance
3. Future Outlook
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Product quality and customer service must not only meet customer requirements but also exceed customer expectations in the hope of achieving higher customer satisfaction.
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Sale departments at each division
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1. Exhibitions/Product presentations (at least 3 times/year)
2. Satisfaction surveys (once a year)
3. Providing market information and technical services (anytime)
4. Meetings (anytime)
5. E-mails/telephone (anytime)
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Products and services
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FPC requires suppliers and contractors to provide high quality products and services to create a win-win situation.
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President's Office
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1. Contractor conferences (irregular, at least 3 times/year)
2. The Electronic Client Service Center (anytime)
3. Meetings (at least 100 times/year)
4. E-mails/telephone (anytime)
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1. Case contact in procurement/ contracting
2. Occupational health and safety
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Employees are FPC's most important asset. Through comprehensive training and career planning, FPC unites the employees and works alongside them to create a sustainable business.
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1. President's Office
2. President's Office at each complex
3. Complex Management Division
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1. Departmental meetings (daily morning meeting)
2. Labor-employee meetings (once every two months)
3. The Welfare Committee (once a month)
4. Physical/online suggestion mailboxes (anytime)
5. “799”Staff Feedback Hotline (anytime)
6. FPG bimonthly magazines (once every two months)
7. Employee satisfaction surveys (irregular, at least 4 times/year)
8. Employee counselors (anytime)
9. Face-to-face meetings between high-level executives and union representatives and employees (irregular, at least 6 times/year)
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1. Labor/ management relations
2. Salary and benefits
3. Occupational health and safety
4. Educational Training
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